We’re sorry you are having problems logging in. We're here to provide some guidance and support to help you get back in and using our tool as quickly as possible:
- Check your login credentials: The first thing to do is double-check that you are entering your login credentials correctly. Make sure that you are using the correct email address and password associated with your account.
- Reset your password: If you are unsure of your password or think it may have been compromised, you can reset it by clicking on the 'change your password' link on the login page. Follow the steps provided to reset your password, and then try logging in again.
- Clear your browser cache: Sometimes, login issues can be caused by browser cache issues. Clearing your cache can help to resolve this. You can find instructions for clearing your cache in your browser's settings.
- Contact our support team: If you have tried all of the above steps and are still having trouble logging in, please contact us. Our team is available to assist you with any issues you may be experiencing, and we will do our best to get you back into our tool as quickly as possible.
We hope that these steps have been helpful in resolving your login issues.